Questions?  We have the Answers!

Many property owners have questions & concerns about their insurance coverage, policy benefits, and their rights when filing a claim. Below are just a few concerns we often hear about, not every case is the same; not interested in filing a claim ... NO PROBLEM - we can still assist you with your restore/remodel project!

01

FILING INSURANCE CLAIMS

Many policyholders believe that filing a claim for property damage should only be done in the event of a "total loss". This is a myth, in fact, insurance covers roof replacements, collateral damages (such as pool covers & liners, small storage buildings, etc.) and interior problems that also resulted from a particular storm.
 

02

ADJUSTER INSPECTIONS

Everyone is entitled to at least 2 "no-cost" inspections based on any given storm date. For example, if you were not satisfied with the outcome of the first inspection, or feel your case was treated unfairly to begin with, you may request another inspection using a different adjuster. There are two types; independent contractors and staff adjusters .. who may or may not be from the CAT team.

03

YOUR POLICY DEDUCTIBLE

We all have one of these and yes, it is a part of the "replacement cost" and will be deducted from the replacement funds ... but you still owe it. Unlike medical insurance, your deductible is not an "annual" responsibility but rather a "per occurence" responsibility. In fact, it is your ONLY responsibility if your claim is approved. If you have a higher than average deductible, no worries - we will work with you!

04

PREVIOUS CLAIMS

Just because you may have filed claims for different reasons in the past, doesn't mean you cannot file another claim. Catastrophic claims (which storm-related claims are considered), should not be held against you and such damages are considered "beyond your control." However, there is such a thing as "excessive claims filing history"so it is advisable to let us help you navigate your way through the process.

05

REPLACEMENT COST vs  ACTUAL CASH VALUE

ACV (actual cash value) policies are less costly but often do not provide enough funding to benefit the policyholder. Many older-model manufactured homes cannot get a "Replacement Cost" policy. When purchasing insurance make certain you are aware of the differences between the two. We can help you either way!